Do I really own the website?
Yes. When the final payment clears, the design, code, content and all the accounts are yours. There's no license, no lock-in and nothing that stops working if you never talk to us again. If you move to another developer later, they get clean, standard files.
Why one price instead of a monthly plan?
Most website subscriptions bundle hosting that costs a few dollars with "unlimited updates" most businesses rarely use, then charge $150 to $300 a month forever. We'd rather build you something solid, hand it over, and charge only when you actually need something. If you want hosting handled, that's $59 a month and you can cancel anytime.
Can I update the menu, hours and photos myself?
Yes, on every tier. On Essentials, your menu and hours live in a Google Sheet: change a price or mark a dish sold out from your phone and the website updates within minutes. On Growth and Premier, the menu syncs straight from your Toast, Square or Clover, so you change it once at the register and the website follows within about 15 minutes. If your POS ever stops answering, the site switches on its own to a backup copy of the menu in your Google Sheet, so it never goes blank, and switches back when the POS returns. (Toast sync needs Toast's RMS Essentials plan or higher; on Toast's basic plan we use the spreadsheet instead.) Photos and new pages are a quick change request.
What if something breaks?
Anything we built that stops working is fixed free during the warranty (30, 60 or 90 days by tier). After that, you can request a fix as a $60 change, or have any developer handle it, since you own the site and hold every login. Because the site is static, with no database or plugins, there's very little that can break on its own.
How do reservations and online orders reach us?
Through systems you already own. Reservation requests go to your email or phone, or we embed your OpenTable, Resy, Tock or Toast Tables widget so guests book real open times. Online orders use your Toast, Square or Clover ordering: they print in your kitchen and the money goes straight to your merchant account. We never handle your payments. No point-of-sale ordering yet? We'll set up Square Online, which has a free plan.
What does the $59 hosting plan actually include?
Hosting with SSL on a global network, uptime monitoring with alerts, backups of your site files, your form inbox, domain renewal reminders, a one-page report every month (how many people visited, viewed your menu, tapped to call or order, and whether the site stayed up), and $10 off every change request. It keeps the site online; it doesn't include fixes or changes, which are priced per request. It's for owners who never want to log into a hosting dashboard.
How are payments handled?
Half of the fixed price at kickoff, half at launch, by card or bank transfer. The price is written into the agreement and doesn't change unless you add pages or scope, which we quote first. Prefer a payment plan? Ask, and we can split the build into three monthly payments.
Who will I actually be working with?
Josh Harwood, the person who builds the sites. Ridgewright Studio is a small, Lakewood-based studio, so you talk to the person doing the work, not an account manager.